Delivery Policy

Where we deliver

We ship orders across India, the USA, UAE, Canada, UK, Australia, Singapore and Malaysia through our available courier and shipping partners.

Processing and delivery estimates

After successful payment confirmation, orders are generally processed and dispatched within 1–3 business days.

India

3–7 business days

USA, Canada, UK and Australia

7–15 business days

UAE, Singapore and Malaysia

5–10 business days

Delivery times are estimates and may vary by location, customs clearance and courier service.

Shipping charges and tracking

Shipping charges depend on the destination, weight and dimensions of the items. Any applicable charges are shown in your cart at checkout. Once your order is shipped, we will share tracking details by email, SMS or WhatsApp, wherever applicable, so you can follow the shipment with the courier.

Delays and undelivered orders

Delays may occur because of customs clearance, flight delays, courier disruptions, item unavailability, an incorrect shipping address, natural calamities or other unforeseen circumstances. If your order does not arrive within the expected delivery period, contact us with your order number and tracking details so we can investigate with the shipping partner.

Refunds or replacements for lost or undelivered orders are handled under Krishvi’s applicable policies and the outcome of the courier investigation.

Address details and reshipping

Please provide an accurate delivery address and contact information. If a package is returned after attempted delivery or because the address provided was incorrect or incomplete, additional shipping charges may apply to reship the order.

International orders

Customers are responsible for customs duties, import taxes and other charges that apply to international shipments unless otherwise stated at checkout. Charges and customs procedures vary by country and may affect delivery times.

Questions about delivery

For help with a shipment, email [email protected] and include your order number and tracking details, if available.